J-222.1 Tuition Refund and/or Retroactive Withdrawal

Eligibility for Tuition Refund and/or Retroactive Withdrawal

A Student may request an exception for a Tuition Refund and/or Retroactive Withdrawal when rare or extenuating circumstances substantially affect the Student's ability to complete a course or comply with established withdrawal or refund deadlines.

Circumstances considered through this request for an exception process should generally be significant, unexpected, and outside the Student's reasonable control, including but not limited to medical conditions or the death or serious illness of an immediate family member.  Circumstances such as employment obligations, scheduling conflicts, or a lack of awareness of withdrawal policies and deadlines are generally not grounds for an exception.

Submission of a request does not guarantee approval.

Student Request for an Exception - Tuition Refund and/or Retroactive Withdrawal

To request an exception, the Student must follow the College's established process and submit the required materials within the timeframe established by the College. The Registrar’s Office maintains the Tuition Refund and/or Retroactive Withdrawal application form and instructions.

Students are generally expected to:

1. Complete the College's request for an exception, identifying the academic term, specific course or courses involved, and the type of relief being requested.

2. Provide a written explanation describing the circumstances that affected the Student's ability to meet applicable withdrawal or refund requirements.

3. Provide appropriate supporting documentation, when applicable, that substantiates the circumstances described.

4. Submit the completed application as designated by instructions on the form.

Timeliness and Completeness

Tuition Refund and/or Retroactive Withdrawal requests must be received within one calendar year of the semester end date for the courses being requested for exception.

It is the Student's responsibility to submit sufficient information for the College to evaluate the request. Tuition Refund and/or Retroactive Withdrawal requests that are incomplete or lack sufficient information necessary to evaluate the circumstances may be returned to the Student or may not be considered until the required information is received.

Review of the Request for an Exception

The College will review the request for Tuition Refund and/or Retroactive Withdrawal and supporting documentation to determine whether the circumstances warrant an exception to the established Tuition Refund and/or Withdrawal requirements.

The review may consider (as applicable):

• The nature and timing of the circumstances.

• The relationship between the circumstances and the Student's ability to participate in or withdraw from the affected course or courses.

• The documentation provided in support of the request.

• The Student's enrollment and/or academic record relevant to the request.

• Other applicable College policy and procedure.

• Applicable Wisconsin Technical College System requirements and state or federal regulations.

Request for an Exception Decision

The Student will be notified of the decision after the College has completed its review. If a request for Tuition Refund and/or Retroactive Withdrawal is approved, the College will make the appropriate adjustments to the Student's academic and/or financial record consistent with the approved decision and applicable requirements. Approval of a request may affect other areas of the Student's record or financial obligations.

The exception decision is final. Students who wish to challenge a Tuition Refund and/or Retroactive Withdrawal decision should use the Student and Community Appeals and Complaint form.